Solution for Businesses Looking for Complete Control. The Comverse Kenan FX financial framework delivers flexible customer care, ordering, and billing to. Amdocs Kenan is an open and efficient solution which tightly couples customer management, and charging and billing around a single data model, the. Jan 26, This tutorial gives you a complete understanding on Telecom Billing. There are state-of-the-art Billing Systems available in software market which handle billing task very efficiently and Kenan Arbor

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An adjustment is a method of crediting or debiting an account with an arbitrary amount of money.

Examples include Phone, Radio, Television and Internet. All the billing systems give options to define different credit classes, which can be assigned to customers based on their credit history and income and may be based on some other parameters defined by the operator. A Billing System can generate bills in two modes, for example: Service Provider needs to carry out a credit check on the customer and assign appropriate credit class based on credit history and monthly income, etc.

This step is called Event Guiding. Such type of discounts are called rating time discounts. Retail billing tugorial directly with the end customer and comes with lots of challenges to meet the end customer expectations and regulatory obligations.


If a service provider does not have a network coverage in a systrm city or country, then this service provider makes a roaming agreement with another service provider having network in that city or country.

There could be a requirement to charge a customer periodically even if a customer is suspended because of some reason. Mobile subscriber travels to another country and creates usage bjlling the foreign network. They are calculated and applied when the account is billed.

The CDR is then stored until it can be rated. These customers recharge their phone based on their requirements.

Telecom Billing Quick Guide

Notify me of new comments via email. Revenue Segregation by Revenue Codes: Simply put, an operator uses its products to provide voice services to its customers.

All the above charges are defined i. Customer Details, Aged Receivables, and Open Item reports that are provided primarily to assist with the collections chasing. All rights reserved Info Edge India Ltd. The result of the call whether it was answered, busy etc.

A satisfactory system will provide performance reporting, ensure quality-of-service QoS reporting, create management reports, and generate regulatory reports. In the next chapter, we will see how to sell these products to the end-users and create their records in the system.

Telecom Billing – Quick Guide

Telecom Billing – Introduction Advertisements. If the event can not be guided, then this event will be rejected and can be put in suspense category. The credit class defines a category of the customer and associated risk of revenue can be taken with that customer. To store the rated event in the database for a billing purpose or send it to the external system for billing. Nokia Samsung Panasonic Blackberry Motorola Let me list down few international telecom operators who are providing satisfactory telecom services to their customers: There are thousands of vendors who sell their billing products with many features, but there are a few in the market which are really good and most commonly used.


Interface allows two systems to communicate with other based on predefined rules. Now we have customers in out billing system along with products and services.

Rating time thresholds helps in protecting operators from lots kennan revenue loss. Revenue Classification reports that summarize revenue information for a specific date range by credit class, customer details, price plan, charge type, etc.

The accurate recording of all required information in a UDR depends on the logic of the switch vendor plus the switch specific table entries. Post-final bill Sent when a terminated account has receivables outstanding after the production of a final bill.